Fragrance Brand Expert & Beauty Leader

Macy's; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Beauty Brand Expert Leader to serve as the go-to authority for your assigned brand, driving sales, elevating customer experience, and leading with passion, expertise, and style. You will educate customers, demonstrate trends, and help them look and feel their best.

You will inspire teamwork, coach Beauty Advisors, and collaborate with store leadership and vendors to deliver results in a fast-paced environment.

Qualifications

• Deliver exceptional customer service through personalized consultations and expert product knowledge.
• Build lasting relationships with clients and drive client development through outreach and follow-up.
• Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business.

Responsibilities

• Deliver exceptional customer service through personalized consultations and expert product knowledge.
• Build lasting relationships with clients and drive client development through outreach and follow-up.
• Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business.
• Plan and execute in-store and vendor-led events to drive traffic and engagement.
• Maintain brand standards through proper merchandising, hygiene, and stock replenishment.

Skills

Brand knowledge

Customer service

Sales skills

Leadership

Clienteling

Education

High school diploma or equivalent

Tools

POS systems

Job description

Macy's is seeking a Beauty Brand Expert Leader to serve as the go-to authority for your assigned brand, driving sales, elevating customer experience, and leading with passion, expertise, and style. You will educate customers, demonstrate trends, and help them look and feel their best.

You will inspire teamwork, coach Beauty Advisors, and collaborate with store leadership and vendors to deliver results in a fast-paced environment.