Beauty Brand Expert: Customer Experience & Education

MaziCTools; United States; Remote; USD 22,000 - 33,000; Full time

Benefits offered by this job

Product samples

Gratis product allowance

Job summary

Macy's Beauty is seeking a Brand Expert to drive sales and deliver exceptional customer service while acting as a brand authority on beauty products. The role involves training associates, educating customers on trends, and contributing to events based on the marketing calendar.

Responsibilities include analyzing sales, staying current on product knowledge, and collaborating with leadership to create a memorable in-store experience. Minnesota location with retail hours. Training provided.

Qualifications

• Strong customer service and communication skills.
• Ability to build rapport with diverse customers.
• Flexibility to work retail hours including holidays.

Responsibilities

• Drive sales and provide best-in-class service.
• Educate customers on beauty products and trends.
• Coordinate events and promotions with store leadership.
• Maintain a clean, well-organized beauty department.
• Provide outstanding service in person, virtually, or by phone.

Skills

Customer service

Interpersonal skills

Communication

Adaptability

Education

High School Diploma or equivalent

Tools

None

Job description

Macy's Beauty is seeking a Brand Expert to drive sales and deliver exceptional customer service while acting as a brand authority on beauty products. The role involves training associates, educating customers on trends, and contributing to events based on the marketing calendar.

Responsibilities include analyzing sales, staying current on product knowledge, and collaborating with leadership to create a memorable in-store experience. Minnesota location with retail hours. Training provided.