Beauty Brand Expert: Elevate Experience & Sales

Macy's, Inc.; Canton (OH); Presencial; USD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance incentives

Annual merit review

Employee Assistance Program

401(k) match

Paid time off

Paid holidays

Descripción de la vacante

Macy's Inc. is seeking a Beauty Brand Expert Leader to drive sales, elevate customer experience, and educate customers on brand products. You will inspire teams, coach colleagues, and lead with passion, expertise, and style across assigned beauty brands.

You will collaborate with store leadership and vendors, analyze sales data, and execute brand strategies and events in a fast-paced environment to deliver store results.

Formación

• 3–5 years of relevant retail, beauty, or leadership experience preferred.
• Strong knowledge of beauty products and trends.
• Ability to coach and develop others in a fast-paced environment.

Responsabilidades

• Deliver exceptional customer service through personalized consultations and product knowledge.
• Build lasting client relationships and drive client development through follow-up.
• Analyze daily/weekly/monthly sales results and adjust strategies to grow the business.
• Plan and execute in-store events and vendor-led experiences to drive traffic.
• Maintain brand standards in merchandising, hygiene, and stock replenishment.
• Collaborate with vendors, stylists, and store leadership to optimize outcomes.
• Stay informed on new launches and trends to educate the team and customers.

Conocimientos

Customer service

Leadership

Brand education

Clienteling

Sales analysis

Event planning

Descripción del empleo

Macy's Inc. is seeking a Beauty Brand Expert Leader to drive sales, elevate customer experience, and educate customers on brand products. You will inspire teams, coach colleagues, and lead with passion, expertise, and style across assigned beauty brands.

You will collaborate with store leadership and vendors, analyze sales data, and execute brand strategies and events in a fast-paced environment to deliver store results.