Beauty Brand Expert Leader

Macy's, Inc.; Schaumburg (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

401(k) match

Job summary

Macy's, Inc. is seeking a Beauty Brand Expert to own the assigned brand, drive sales, and elevate the customer experience with passion, expertise, and style. You will educate customers, create personalized routines, demonstrate trends, and build loyalty while collaborating with store leadership and vendor partners.

You will coach Beauty Advisors, analyze sales data, and lead brand strategies and events to attract shoppers, delivering exceptional service and product knowledge daily.

Qualifications

• Deliver exceptional customer service through personalized consultations and expert product knowledge.
• Build lasting relationships with clients and drive client development through outreach and follow-up.
• Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results.

Responsibilities

• Deliver exceptional customer service through personalized consultations and expert product knowledge.
• Build lasting relationships with clients and drive client development through outreach and follow-up.
• Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results.
• Plan and execute in-store and vendor-led events to drive traffic and engagement.
• Maintain brand standards through proper merchandising, hygiene, and stock replenishment.

Skills

Customer service

Brand knowledge

Coaching

Clienteling

Sales focus

Tools

Cash register

Handheld devices

Job description

Macy's, Inc. is seeking a Beauty Brand Expert to own the assigned brand, drive sales, and elevate the customer experience with passion, expertise, and style. You will educate customers, create personalized routines, demonstrate trends, and build loyalty while collaborating with store leadership and vendor partners.

You will coach Beauty Advisors, analyze sales data, and lead brand strategies and events to attract shoppers, delivering exceptional service and product knowledge daily.