Beauty Advisor - Concierge

Brobston Group; Troy (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Brobston Group is seeking a Beauty Advisor to deliver personalized beauty consultations and build client relationships in a fast-paced retail setting.

You will drive sales, provide expert makeup applications, and maintain an inviting, well-merchandised counter while leveraging clienteling tools for follow-up with clients.

Qualifications

• At least 1 year of retail experience, preferably in cosmetics.
• Demonstrated successful sales experience, including exceeding quota.
• Ability to work independently and collaboratively in a fast-paced environment.
• Comfort learning and using clienteling tools and software.
• Strong attention to detail, initiative, organization, and business judgment.

Responsibilities

• Meet and exceed individual, vendor, event, and department sales goals.
• Develop customer relationships and provide professional makeup and treatment consultations and applications.
• Record client information and preferences using online clienteling tools.
• Maintain counter standards and deliver an exceptional experience from customer approach through sale and follow-up.
• Work effectively with team members and vendor account executives while following company standards.

Skills

Customer service

Sales

Makeup application

Relationship building

Team collaboration

Tools

Clienteling software

Job description

Summary

The Beauty Advisor provides personalized customer service and expert beauty consultations while building client relationships and driving individual and vendor sales. The role also maintains a welcoming, well-merchandised counter and uses clienteling tools to support customer follow-up.

Responsibilities

• Meet and exceed individual, vendor, event, and department sales goals.
• Develop customer relationships and provide professional makeup and treatment consultations and applications.
• Record client information and preferences using online clienteling tools.
• Maintain counter standards and deliver an exceptional experience from customer approach through sale and follow-up.
• Work effectively with team members and vendor account executives while following company standards.

Requirements

• At least 1 year of retail experience, preferably in customer-focused cosmetics.
• Demonstrated successful sales experience, including exceeding quota.
• Ability to work independently and collaboratively in a fast-paced environment.
• Comfort learning and using clienteling tools and software.
• Strong attention to detail, initiative, organization, and business judgment.