Beauty Advisor

Brobston Group; San Francisco (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Brobston Group in San Francisco is seeking a Beauty Advisor to deliver exceptional customer service, build client relationships, and drive individual and vendor sales at the counter. You will perform beauty consultations, clienteling, and maintain a welcoming, well-merchandised space.

This role emphasizes product knowledge and demonstrations, with collaboration across the team to exceed quotas and provide a first-class experience for every client.

Qualifications

• At least 1 year of retail experience, preferably cosmetics.
• Proven sales success, including exceeding quota.
• Ability to provide makeup consultations and applications.
• Strong teamwork, multitasking, organization, and initiative.
• Ability to learn clienteling tools and software.

Responsibilities

• Achieve individual, vendor, event, and department sales goals.
• Build customer relationships and deliver a high-quality experience from consultation through follow-up.
• Use clienteling tools to record customer information and preferences.
• Maintain counter cleanliness and merchandising standards.
• Represent the department and maintain effective relationships with account executives and team members.

Skills

Customer service

Clienteling

Teamwork

Multitasking

Attention to detail

Organization

Tools

Clienteling software

Job description

Summary

The Beauty Advisor provides exceptional customer service, builds client relationships, and drives individual and vendor sales. The role includes beauty consultations, clienteling, and maintaining a welcoming, well-merchandised counter.

Responsibilities

• Achieve individual, vendor, event, and department sales goals.
• Build customer relationships and deliver a high-quality experience from consultation through follow-up.
• Use clienteling tools to record customer information and preferences.
• Maintain counter cleanliness and merchandising standards.
• Represent the department and maintain effective relationships with account executives and team members.

Requirements

• At least 1 year of retail experience, preferably in cosmetics or another customer-focused environment.
• Demonstrated sales success, including experience exceeding quota.
• Ability to provide professional makeup and treatment consultations and applications.
• Strong teamwork, multitasking, organization, attention to detail, and initiative.
• Ability to learn and use online clienteling tools and software.