Beachside Service Advisor | High Earnings + Growth

Capistrano Mazda; San Juan Capistrano, Northern (CA, KY); Hybrid; USD 80,000 - 145,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid training

401(k) Plan

Paid vacation

Growth opportunities

Employee vehicle discounts

Discounts on parts and service

Job summary

Capistrano Volkswagen is seeking a qualified Service Advisor to work with a friendly team in a high-volume auto service environment. You will assess customer needs, prepare estimates, and coordinate service along with the shop team to ensure timely, quality results.

The role emphasizes strong communication, multitasking, and a solid understanding of automotive systems. This full-time position offers competitive pay with potential commissions, comprehensive benefits, and growth opportunities

Qualifications

• Prior experience in a Service Advisor role is required.
• Customer service experience in automotive preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Knowledge of automotive systems and repair processes.

Responsibilities

• Interact with customers to determine service needs.
• Provide accurate cost estimates and time frames for service completion.
• Coordinate service appointments and communicate updates to customers.
• Ensure customer satisfaction by addressing concerns or questions.
• Collaborate with service technicians and team members to deliver high-quality service.

Skills

ServiceAdvisorExperience

CustomerService

CommunicationSkills

Multitasking

Tools

CDK

Job description

Capistrano Volkswagen is seeking a qualified Service Advisor to work with a friendly team in a high-volume auto service environment. You will assess customer needs, prepare estimates, and coordinate service along with the shop team to ensure timely, quality results.

The role emphasizes strong communication, multitasking, and a solid understanding of automotive systems. This full-time position offers competitive pay with potential commissions, comprehensive benefits, and growth opportunities