Auto Service Advisor - Growth & Benefits

Capo VW; San Juan Capistrano, Northern (CA, KY); Híbrido; USD 80.000 - 145.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Family-owned and operated

Health, Dental and Vision Insurance

On-the-job paid training

401(K) Plan with employer contribution

Paid vacation, holidays and sick time

Almost limitless growth opportunities

Employee vehicle discounts on vehicle"

Descripción de la vacante

Capistrano Volkswagen in San Juan Capistrano, CA is seeking a Service Advisor to join our team and deliver exceptional customer service. If you have strong people skills and knowledge of automotive systems, this role offers a dynamic environment with growth opportunities.

Base pay starts with $16.90 per hour plus commission, and the position features a full-time schedule of five days a week with rotating Saturdays; benefits include health, dental, vision, 401(k), paid time off, and vehicle

Formación

• Prior experience in a Service Advisor role.
• Experience in automotive customer service preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Knowledge of automotive systems and repair processes.
• Detail-oriented and organized.
• CDK experience is a plus.

Responsabilidades

• Interact with customers to determine their service needs.
• Provide accurate cost estimates and time frames for service completion.
• Coordinate service appointments and communicate updates to customers.
• Ensure customer satisfaction by addressing any concerns or questions.
• Collaborate with service technicians and other team members to deliver high-quality service.

Conocimientos

People skills

Communication

Interpersonal skills

Multitasking

Detail-oriented

Organized

Herramientas

CDK

Descripción del empleo

Capistrano Volkswagen in San Juan Capistrano, CA is seeking a Service Advisor to join our team and deliver exceptional customer service. If you have strong people skills and knowledge of automotive systems, this role offers a dynamic environment with growth opportunities.

Base pay starts with $16.90 per hour plus commission, and the position features a full-time schedule of five days a week with rotating Saturdays; benefits include health, dental, vision, 401(k), paid time off, and vehicle