Auto Service Advisor: High Earning Potential

Rairdon Auto Group; Everett (WA); On-site; USD 50,000 - 150,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Voluntary Short Term Disability

Voluntary Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

Paid Holidays

401k with match

Paid Time Off

Job summary

Rairdon Auto Group's Volkswagen of Everett in Everett, WA is seeking a Service Advisor to greet customers, document concerns, and coordinate with technicians to provide accurate cost and time estimates. You’ll guide maintenance recommendations based on vehicle history and Honda guidelines, keeping customers informed and ensuring smooth pickup and payment.

The role offers full-time employment with competitive compensation including monthly commissions on service, detailing, and parts, plus a

Qualifications

• Experience in customer service in an automotive setting preferred.
• Ability to listen to vehicle concerns and document issues clearly.
• Strong communication and problem-solving skills.

Responsibilities

• Greet service customers with a professional and welcoming attitude
• Listen to vehicle concerns and document issues clearly
• Communicate with technicians to determine service needs and timelines
• Provide accurate cost and time estimates
• Recommend maintenance and repair services based on vehicle history and Honda guidelines
• Keep customers informed throughout the service process
• Ensure smooth and timely vehicle pickup and payment
• Deliver top-tier customer satisfaction every single time

Skills

Communication

Customer service

Problem-solving

Multitasking

Tools

DMS software

Job description

Rairdon Auto Group's Volkswagen of Everett in Everett, WA is seeking a Service Advisor to greet customers, document concerns, and coordinate with technicians to provide accurate cost and time estimates. You’ll guide maintenance recommendations based on vehicle history and Honda guidelines, keeping customers informed and ensuring smooth pickup and payment.

The role offers full-time employment with competitive compensation including monthly commissions on service, detailing, and parts, plus a