Beachside Service Advisor - Growth & Great Benefits

Capistrano Volkswagen; San Juan Capistrano (CA); On-site; USD 80,000 - 125,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

On-the-job paid training

401(K) Plan with employer contributions

Paid vacation, holidays and sick time

Employee vehicle discounts on vehicle purchases and lease plans

Discounts on parts and service

Job summary

Capistrano Volkswagen in San Juan Capistrano seeks Service Advisors at all levels. The role involves interacting with customers to address service needs and providing accurate cost estimates. A salary range of $80,000-$125,000 annually based on performance is offered.

Join a dynamic team in a family-owned dealership, with benefits including health insurance, on-the-job training, and employee vehicle discounts. Prior experience in customer service, preferably in the automotive field, is essential.

Qualifications

• Previous experience in a customer service role, automotive industry preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Knowledge of automotive systems and repair processes.
• Detail-oriented and organized.
• Experience with CDK is a plus!
• Valid Driver’s license with good driving record.
• Pass drug screening.

Responsibilities

• Interact with customers to determine their service needs.
• Provide accurate cost estimates and time frames for service completion.
• Coordinate service appointments and communicate updates to customers.
• Ensure customer satisfaction by addressing any concerns or questions.
• Collaborate with service technicians and other team members to deliver high-quality service.

Job description

Capistrano Volkswagen in San Juan Capistrano seeks Service Advisors at all levels. The role involves interacting with customers to address service needs and providing accurate cost estimates. A salary range of $80,000-$125,000 annually based on performance is offered.

Join a dynamic team in a family-owned dealership, with benefits including health insurance, on-the-job training, and employee vehicle discounts. Prior experience in customer service, preferably in the automotive field, is essential.