BDC Supervisor & Training Lead

Orland Park Division; Tinley Park (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid training

Paid vacation

Medical insurance

Dental insurance

Vision care

401K

Closed Sundays

Job summary

The International Autos Group is seeking a results-driven Call Center Manager to lead day-to-day operations across our automotive centers. You will manage leads, coach staff, and drive performance metrics in a fast-paced environment.

Ideal candidates have prior sales and management experience, strong communication, and a collaborative mindset. We offer paid training, paid vacation, comprehensive medical/dental/vision coverage, 401K, and Sundays closed.

Qualifications

• Strong communication skills.
• Positive energy.
• Eager to improve.
• Competitive attitude.
• Previous sales experience required.
• Previous management experience preferred.
• Automotive industry experience preferred.
• Team player.
• Organized.
• Self-motivated individual that thrives on goals.

Responsibilities

• Manage and track all leads.
• Ensure all leads are followed up with in a timely manner.
• Manage day-to-day business of the center.
• Collect and analyze metrics.
• Provide training and ongoing support to the call center representatives.
• Answer customer inquiries and calls when necessary.

Skills

Strong communication

Positive energy

Eager to improve

Competitive attitude

Previous sales experience

Previous management experience

Automotive industry experience

Team player

Organized

Self-motivated

Job description

The International Autos Group is seeking a results-driven Call Center Manager to lead day-to-day operations across our automotive centers. You will manage leads, coach staff, and drive performance metrics in a fast-paced environment.

Ideal candidates have prior sales and management experience, strong communication, and a collaborative mindset. We offer paid training, paid vacation, comprehensive medical/dental/vision coverage, 401K, and Sundays closed.