Auto BDC Associate | Lead & Training Coach

International Alfa Romeo; Tinley Park (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid training

Paid vacation

Medical coverage

Dental coverage

Vision coverage

401K

Closed Sundays

Job summary

The International Autos Group is seeking a Center Manager to lead the call center operations at our Tinley Park, IL location. You will oversee daily activities, manage leads, and drive performance metrics to ensure top customer service and sales results.

We offer paid training, medical and retirement benefits, and a strong team environment. Prior automotive retail sales and management experience is preferred, with a proactive, collaborative mindset to motivate staff and exceed targets.

Qualifications

• Must have proven sales experience in automotive retail.
• Experience managing a call center or sales center is preferred.
• Strong communication and people skills essential.

Responsibilities

• Manage and track all leads.
• Ensure timely follow-up on all leads.
• Oversee day-to-day operations of the center.
• Collect and analyze performance metrics.
• Train and support call center representatives.
• Respond to customer inquiries and calls as needed.

Skills

Strong communication

Positive energy

Eager to improve

Competitive attitude

Sales experience

Management experience

Auto retail experience

Team player

Organized

Self-motivated

Job description

The International Autos Group is seeking a Center Manager to lead the call center operations at our Tinley Park, IL location. You will oversee daily activities, manage leads, and drive performance metrics to ensure top customer service and sales results.

We offer paid training, medical and retirement benefits, and a strong team environment. Prior automotive retail sales and management experience is preferred, with a proactive, collaborative mindset to motivate staff and exceed targets.