BDC Specialist – Drive Leads & Appointments (Gym & Discounts)

Paul Masse Chevrolet, Buick GMC - A Rhode Island Family of Dealerships; South Kingstown (RI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Employee discounts and gym membership

Job summary

Paul Masse Chevrolet Buick GMC in Rhode Island is seeking a friendly and driven Business Development Center Representative to handle inbound and outbound calls, set appointments, and turn leads into showroom visits. You will work closely with the sales team, maintain CRM records, and deliver an outstanding customer experience from first contact through scheduling and follow-up.

No prior automotive experience is required; we will train the right person.

Qualifications

• Positive attitude, strong communication, and reliability are essential.
• Excellent phone skills and quick rapport-building能力.
• Organized, coachable, and goal-driven with strong time-management.

Responsibilities

• Handle inbound and outbound calls, internet leads, texts, and emails.
• Schedule appointments for showroom visits and vehicle purchases.
• Follow up with leads and convert to showroom traffic.
• Confirm appointments and maintain CRM updates.
• Collaborate with sales team to maximize vehicle opportunities.

Skills

Positive attitude

Excellent communication

Phone skills

Goal oriented

Organized

Time management

Reliable

Coachable

Job description

Paul Masse Chevrolet Buick GMC in Rhode Island is seeking a friendly and driven Business Development Center Representative to handle inbound and outbound calls, set appointments, and turn leads into showroom visits. You will work closely with the sales team, maintain CRM records, and deliver an outstanding customer experience from first contact through scheduling and follow-up.

No prior automotive experience is required; we will train the right person.