Automotive BDC Representative

Paul Masse Chevrolet, Buick GMC - A Rhode Island Family of Dealerships; South Kingstown (RI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Employee discounts and gym membership

Job summary

Paul Masse Chevrolet Buick GMC in Rhode Island is seeking a friendly and driven Business Development Center Representative to handle inbound and outbound calls, set appointments, and turn leads into showroom visits. You will work closely with the sales team, maintain CRM records, and deliver an outstanding customer experience from first contact through scheduling and follow-up.

No prior automotive experience is required; we will train the right person.

Qualifications

• Positive attitude, strong communication, and reliability are essential.
• Excellent phone skills and quick rapport-building能力.
• Organized, coachable, and goal-driven with strong time-management.

Responsibilities

• Handle inbound and outbound calls, internet leads, texts, and emails.
• Schedule appointments for showroom visits and vehicle purchases.
• Follow up with leads and convert to showroom traffic.
• Confirm appointments and maintain CRM updates.
• Collaborate with sales team to maximize vehicle opportunities.

Skills

Positive attitude

Excellent communication

Phone skills

Goal oriented

Organized

Time management

Reliable

Coachable

Job description

Paul Masse Chevrolet Buick GMC. Are you outgoing, motivated, and ready to turn conversations into car sales? We want YOU on our team!

Paul Masse Chevrolet Buick GMC is looking for an energetic and driven Business Development Center (BDC) Representative to join our growing team! If you enjoy talking to people, thrive in a fast-paced environment, and love helping customers, this is the opportunity for you.

WHAT YOU'LL DO:

• Handle inbound and outbound phone calls, internet leads, texts, and emails.
• Schedule appointments for customers to visit our dealership and purchase their next vehicle.
• Follow up with potential customers and turn leads into showroom traffic.
• Confirm appointments and maintain consistent communication with customers.
• Work closely with our sales team to maximize opportunities and increase vehicle sales.
• Maintain accurate customer information and follow-up activities in our CRM.
• Deliver an outstanding customer experience from the first point of contact.

WHAT WE'RE LOOKING FOR:

• A positive attitude and excellent communication skills.
• Strong phone skills and the ability to build rapport quickly.
• A motivated, goal-oriented individual who enjoys competition.
• Excellent organization, follow-up, and time-management skills.
• Someone who is reliable, coachable, and eager to succeed.
• Automotive or BDC experience is a plus, but we are willing to train the right person!

WHAT WE OFFER:

• Competitive pay plan with earning potential.
• Training and opportunities for career growth.
• A supportive, team-oriented work environment.
• The opportunity to grow within an established automotive group.
• A chance to be part of a team where your effort and results matter.

employee discounts and gym membership available

Job Type: Full-time

Experience level: Under 1 year

Supplemental pay types: Bonus opportunities