BDC Specialist: Drive Customer Engagement & Sales Pipeline

Group 1 Automotive; Manchester (NH); On-site; USD 51,577,000 - 61,496,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Life & Disability insurance

401(k) plan with company match

Paid vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional work environment

Job training and advancement

Diversity of benefits

Job summary

Group 1 Automotive, a Fortune 250 leader in global automotive retail, seeks a qualified Business Development Center (BDC) Agent at Group1 Subaru Manchester. You will handle inbound leads, contact current customers to boost loyalty, and build a sales pipeline through networking and referrals.

Ideal candidates have BDC or auto dealership experience, strong communication and customer service skills, and a positive, proactive attitude. Excellent opportunities for training and advancement available.

Qualifications

• BDC experience in an auto dealership or similar environment preferred.
• Superior communication and customer service skills.
• Solid follow-through and familiarity with the Internet.

Responsibilities

• Handle inbound leads (phone, Internet) and direct to appropriate contact.
• Contact present customers (phone, email) to maintain and improve loyalty.
• Develop pipeline of sales and business opportunities via networking, cold calling, and referrals.
• Collaborate with sales to develop strategies and techniques.
• Stay current on consumer and industry trends and share with management.

Skills

BDC experience

Customer service

Communication skills

Follow-through

Education

High School Diploma or equivalent

Job description

Group 1 Automotive, a Fortune 250 leader in global automotive retail, seeks a qualified Business Development Center (BDC) Agent at Group1 Subaru Manchester. You will handle inbound leads, contact current customers to boost loyalty, and build a sales pipeline through networking and referrals.

Ideal candidates have BDC or auto dealership experience, strong communication and customer service skills, and a positive, proactive attitude. Excellent opportunities for training and advancement available.