BDC Agent - Group1 Subaru Manchester

Group 1 Automotive, Inc.; Manchester (NH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Life & Disability Insurance

401(k) plan with company match

Paid vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional work environment

Job summary

Group 1 Automotive Manchester is seeking a qualified Business Development Center (BDC) Agent to join our team. You will handle inbound leads (phone and internet) and direct them to the appropriate contact, while reaching out to present customers to maintain and improve loyalty.

You will develop a pipeline of sales opportunities, collaborate with the sales department on strategies, and stay current with consumer and industry trends. We offer competitive pay and a comprehensive benefits package.

Qualifications

• Auto dealership Internet or Business Development Center (BDC) experience preferred.
• Superior communication and customer service skills.
• Excellent follow-through skills.
• Solid working knowledge of the Internet.
• Familiarity with automotive financing.
• Maintaining a positive, can-do attitude.

Responsibilities

• Handle inbound leads (phone, Internet) and direct to appropriate contact.
• Contact present customers (phone, email) to maintain and improve customer loyalty.
• Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals.
• Work with sales department to develop sales strategies and techniques.
• Research and stay current in consumer and industry trends.
• Communicate industry news and trends to management and dealership employees.
• Outstanding Customer Service

Skills

Superior communication & customer

Excellent follow-through

Internet knowledge

Automotive financing awareness

BDC/auto dealership exp

Education

High School Diploma or equivalent

Job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.

At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

Group1 Subaru Manchesteris part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified, experienced Business Development Center (BDC) Agent to our team.

Responsibilities

Responsibilities:

• Handle inbound leads (phone, Internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve customer loyalty
• Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
• Work with sales department to develop sales strategies and techniques
• Research and stay current in consumer and industry trends
• Communicate industry news and trends to management and dealership employees
• Outstanding Customer Service

Qualifications

• Auto dealership Internet or Business Development Center (BDC) experience preferred
• Superior communication and customer service skills
• Excellent follow-through skills
• Solid working knowledge of the Internet
• Familiarity with automotive financing
• Maintaining a positive, can-do attitude
• High School Diploma or equivalent

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental & Vision Insurance
• Life & Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.