BDC Sales Representative

Eddy's Everything; Wichita (KS); On-site; USD 13,638 - 19,424; Full time

Benefits offered by this job

Full benefits package including Medical, Dental, Vision, 401K plus Match

Competitive wages

Room for advancement

Fast paced and fun working environment

Job summary

A dynamic automotive dealership in Wichita is seeking a BDC Phone Sales Agent. In this role, you will engage with customers, handle inquiries, and provide information about new and pre-owned vehicles. Applicants should possess exceptional communication skills and a high school diploma, with customer service experience preferred. This position offers competitive pay with a bonus structure based on performance and a fast-paced work environment.

Qualifications

• Exceptional Oral and Written communication skills required for effective customer interactions.
• Ability to thrive in a high-paced, competitive environment is essential.
• Must pass a background check.

Responsibilities

• Handle all guest inquiries to ensure 100% guest satisfaction.
• Work collaboratively with other Sales BDC agents.
• Receive inbound calls to schedule appointments for potential guests.
• Provide vehicle sales information in a friendly manner.
• Adhere to National Do Not Call List guidelines and Privacy Acts.
• Participate in departmental and dealership meetings, and complete other duties as assigned.

Skills

Exceptional Oral and Written communication skills

Customer service skills

Education

High school diploma

Job description

Description

SUMMARY

Eddy's Everything is currently looking for a BDC Phone Sales Agents to join their growing team. A BDC agent plays a very important role in the dealership. You would be responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information.

COMPANY OFFERS

• Full benefits package (Medical, Dental, Vision, 401K plus Match)
• Competitive wages
• Room for advancement
• We run a VERY FAST PACED, HIGH ENERGY, and FUN ENVIRONMENT

COMPENSATION AND SCHEDULING

• $12 an hour plus bonus pay based on performance
• Monday – Saturday

RESPONSIBILITIES

• Handle all guest inquiries with a focus on 100% guest satisfaction
• Work in close proximity with other Sales BDC agents in a team-based environment
• Receive inbound calls on new and pre-owned vehicles with a goal to establish a firm appointment date and time from the prospect guest to visit
• Answer questions and inquiries from guests, and provide general or related vehicle sales information with a friendly manner
• Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts
• Participate in departmental and dealership meetings; other duties as assigned by management

QUALIFICATIONS

• Exceptional Oral and Written communication skills
• Must be comfortable in a high paced, competitive environment
• Must be able to pass a background check
• Must have a high school diploma
• Customer service skills a must