BDC Sales Representative

Lumberton KIA; Lumberton (NC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Vehicle Purchase Discounts

Employee Discounts on Parts and Servic

Aggressive Employee Referral Program

Job summary

Lumberton KIA is seeking a BDC Sales Representative to coordinate incoming requests via phone or online, identify sales leads, and book showroom appointments. You will be the first point of contact for customers and help drive both new and used car opportunities.

Join a dealership that emphasizes a strong customer experience, teamwork with the BDC Manager, and cross-training for internet lead and telephone sales prospecting roles while maintaining CRM notes and compliance.

Qualifications

• Strong customer service, communication skills, computer and basic math skills.
• Self-motivated with the ability to set and achieve targeted goals.
• Organizational and time management skills.
• Clean driving record and valid driver’s license.

Responsibilities

• Promote and seek out opportunities to deliver a top-notch customer experience.
• Interact with customers to identify their needs and opportunities for new/used car sales presentations.
• Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and notes are in CRM.
• Complete phone calls as assigned by the BDC Manager.

Skills

Customer service

Communication

Computer skills

Basic math

Self-motivation

Time management

Driver's license

Job description

We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry.

Job Summary

The BDC Sales Representative will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as the first point of contact for customers.

Responsibilities

• Promote and seek out opportunities to deliver a top-notch customer experience.
• Interact with customers to identify their individual needs and opportunities for new/used cars sales presentations.
• Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM.
• Complete phone calls as assigned by the BDC Manager.
• Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles.
• Stay informed about new products, features, accessories, etc., and their benefits to customers.
• Comply with all company policies, procedures and safety standards.
• Other duties as assigned.

Qualifications

• Strong customer service, communication skills, computer and basic math skills.
• Self-motivated with the ability to set and achieve targeted goals.
• Organizational and time management skills.
• Clean driving record and valid driver’s license.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Vehicle Purchase Discounts
• Employee Discounts on Parts and Service Repairs
• Aggressive Employee Referral Program with Bonus Opportunities

You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.