BDC Representative

Progressive Auto Group; Massillon (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Training for qualified candidates

Job summary

Progressive Auto Group is looking for an enthusiastic BDC representative to join their sales team in Massillon, Ohio. The role involves handling incoming requests via phone and online, scheduling showroom appointments, and maintaining contact with customers through various channels. While experience is a plus, it is not required as training will be provided. This position offers an in-person opportunity at the dealership, encouraging organization and communication skills to thrive.

Qualifications

• Excellent attendance and a strong work ethic.
• Highly organized and able to learn quickly.
• Proficient in using Windows and internet applications.

Responsibilities

• Answering incoming phone calls and online inquiries.
• Documenting customer details and comments.
• Scheduling appointments for sales staff.

Skills

Excellent attendance

High organization skills

Proficient with Windows

General computer skills

Job description

We are looking for an enthusiastic BDC representative to join our growing dealership's sales team. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for our customers.

This is an in-person position here at the dealership only. We offer training for qualified candidates. Experience is a plus, but not necessary.

Responsibilities

• Answering incoming phone calls and online inquiries
• Documenting customers details and comments in our system
• Scheduling appointments for our sales staff and following up with any "no show" appointments
• Providing up to date product knowledge
• Maintaining contact with our customers via outbound texts, phone calls and emails
• Making customers aware of promotions

BDC Requirements

• Maintain excellent attendance and work ethic
• Highly organized and able to learn quickly
• Proficient with Windows, internet applications, and general computer skills