BDC Sales Pro: Lead Conversion & Appointment Expert

Doherty Automotive; Knoxville (TN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Employee Discounts

Job summary

Doherty Automotive in Knoxville, TN seeks a BDC Sales Representative to coordinate inbound requests by phone or online, identify prospects, and book showroom appointments. You will be the first contact for customers and work with the BDC team to maximize sales opportunities.

Ideal candidates are customer-focused, self-motivated, and able to manage time while maintaining accurate CRM records and meeting targets.

Qualifications

• Strong customer service and communication skills.
• Self-motivated with the ability to set and achieve targets.
• Clean driving record and valid driver's license.

Responsibilities

• Promote and deliver a top-notch customer experience.
• Interact with customers to identify needs and opportunities for new/used car sales.
• Collaborate with BDC Manager and team to capture sales leads and log CRM notes.
• Complete phone calls as assigned by the BDC Manager.
• Be a member of the BDC team, cross-training for internet and telephone sales.
• Stay informed about products, features, and benefits to customers.

Skills

Customer service

Communication skills

Computer skills

Basic math

Tools

CRM

Job description

Doherty Automotive in Knoxville, TN seeks a BDC Sales Representative to coordinate inbound requests by phone or online, identify prospects, and book showroom appointments. You will be the first contact for customers and work with the BDC team to maximize sales opportunities.

Ideal candidates are customer-focused, self-motivated, and able to manage time while maintaining accurate CRM records and meeting targets.