BDC Sales Appointment Specialist — Commission & Bonuses

Keffer Hyundai Genesis; Charlotte (NC); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Employee discounts on vehicles

Job summary

Keffer Hyundai Genesis in Matthews, NC is looking for a motivated Business Development Center (BDC) Sales Appointment Setter who can connect with customers, follow up on inquiries, and schedule appointments for the sales team.

You will join a friendly, professional team with performance-based incentives, health/dental/vision insurance, a 401(k) plan, and paid time off. This on-site role offers earning potential through hourly pay plus commissions.

Qualifications

• Excellent verbal communication and customer service skills.
• Willingness to learn and strong work ethic; automotive experience a plus.
• Ability to schedule appointments and manage follow-ups.
• Basic computer skills and ability to learn new systems.
• Call center experience is a plus.

Responsibilities

• Contact prospective customers by phone, text, and email.
• Follow up with internet leads and customer inquiries.
• Schedule sales appointments and guide customers toward vehicle purchase.
• Confirm appointments and encourage showroom visits.
• Build relationships through friendly, professional communication.
• Work with the sales team to deliver an outstanding customer experience.
• Maintain accurate customer information and follow-up notes.

Skills

Communication skills

Customer service

Call center experience

Organization

Phone sales

Follow-up skills

Tools

Basic computer skills

Job description

Keffer Hyundai Genesis in Matthews, NC is looking for a motivated Business Development Center (BDC) Sales Appointment Setter who can connect with customers, follow up on inquiries, and schedule appointments for the sales team.

You will join a friendly, professional team with performance-based incentives, health/dental/vision insurance, a 401(k) plan, and paid time off. This on-site role offers earning potential through hourly pay plus commissions.