Inside Auto BDC Specialist – Lead Conversion + Bonus Pay

North Freeway Hyundai/Genesis of Spring; Spring (TX); On-site; USD 24,000 - 71,000; Full time

Benefits offered by this job

401(k) with company match

PTO

Paid holidays

Job summary

North Freeway Hyundai/Genesis of Spring is hiring a BDC / Inside Sales Representative to handle inbound internet leads, phone calls, and chat inquiries — no cold-calling, these are people who already reached out to us. You'll be the first voice or message a customer gets, and your job is to turn that inquiry into a confirmed, shown appointment.

Position offers a guaranteed base plus performance bonuses. Typical reps earn about $38,000 to $53,000 annually, with top performers reaching $70,000+;

Qualifications

• Call center, telemarketing, or customer service background preferred.
• Strong phone, text, and email communicator.
• Comfortable with CRM/data entry tools.
• Schedule includes some evenings and one weekend day.
• High school diploma or equivalent; able to pass a background check.
• 401(k) with company match.
• PTO and paid holidays.
• Career path into Sales, F&I, or management within the Potamkin dealer group.

Responsibilities

• Respond quickly to internet leads, calls, texts, and chats.
• Book and confirm appointments, log everything in the CRM.
• Follow up ahead of visits to minimize no-shows.
• Hand off arrived customers cleanly to the sales team.
• Work toward daily activity goals (calls and booked appointments) that directly drive your bonus pay.

Skills

Call center experience

Customer service

Communication skills

CRM/data entry

Education

High school diploma or equivalent

Tools

CRM software

Job description

North Freeway Hyundai/Genesis of Spring is hiring a BDC / Inside Sales Representative to handle inbound internet leads, phone calls, and chat inquiries — no cold-calling, these are people who already reached out to us. You'll be the first voice or message a customer gets, and your job is to turn that inquiry into a confirmed, shown appointment.

Position offers a guaranteed base plus performance bonuses. Typical reps earn about $38,000 to $53,000 annually, with top performers reaching $70,000+;