BDC Representative

Metro Ford; Raynham (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic family-owned dealership as a Business Development Rep, where you can grow your career while earning an excellent income. In this role, you will engage with customers at various stages of the sales process, ensuring high satisfaction through effective communication and follow-up. With a commitment to ethical standards and professional appearance, you will complete essential training and daily tasks that contribute to the dealership's success. Enjoy a comprehensive benefits package that includes health insurance, paid time off, and discounts on vehicles for family and friends. This is an exciting opportunity to thrive in a supportive environment and make a real impact!

Benefits

Health Insurance (Medical, Dental & Vision)

Life Insurance (Whole & Term)

Short/Long Term Disability Insurance

Paid Holidays

Paid Time Off (PTO)

Vacation/PTO matching

Discounts on vehicles for family & friends

Qualifications

• Excellent communication and customer service skills required.
• Sales training and product knowledge are essential.

Responsibilities

• Generate business through calls, emails, and texts.
• Maintain excellent customer satisfaction and follow-up.

Skills

Customer Service

Communication Skills

Sales Skills

Follow-up Techniques

Education

High School Diploma

Sales Training

Job description

Grieco Ford of Raynham has immediate openings for our BDC (Business Development Center) Sales Team with plenty of room to grow. Our Business Development Reps earn an excellent income and enjoy the benefits of working with a successful and progressive family-owned dealer group.

Purpose: The BDC Team interacts with customers during multiple stages of the sales process and are directly responsible for making qualified appointments from phone & internet inquiries. It is our mission to maintain excellent customer satisfaction through quality communication and follow up. The main objective for this position is to start with long term follow up with potential future growth.

Responsibilities Include:

1. Generates business through calls, emails, and text.
2. Maintains excellent customer satisfaction.
3. Completes daily tasks set by the manager.
4. Gains product, application, and benefit knowledge.
5. Completes all required product and sales training through the factory, dealership and corporate office.
6. Fields incoming calls effectively using designated scripts.
7. Maintains high ethical standards in all actions.
8. Maintains clean, professional appearance at all times.

Full Benefits Package Including:

• Health Insurance (Medical, Dental & Vision)
• Life Insurance (Whole & Term)
• Short/Long Term Disability Insurance
• Paid Holidays
• Paid Time Off (PTO)
• Will match existing vacation/PTO time at start
• Discounts on new/used vehicles including service & parts for family & friends across company brands.