BDC Representative - Ira Toyota of Hyannis

Group 1 Automotive; Hyannis (MA); On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player in automotive retail is seeking a dynamic Business Development Center Representative to join their team. This role is pivotal in managing customer interactions and developing business opportunities. You'll be responsible for handling inbound leads, maintaining customer loyalty, and collaborating with the sales department to devise effective strategies. With a focus on outstanding customer service, you will thrive in a supportive environment that values integrity, teamwork, and respect. If you are eager to grow your career in a fast-paced setting, this opportunity is perfect for you.

Benefits

Health, Dental & Vision Insurance

Life & Disability Insurance

401(k) Plan with Company Match

Paid Vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Job Training and Advancement Opportunities

Qualifications

• Preferred experience in Business Development Center (BDC).
• Solid working knowledge of the Internet and automotive financing.

Responsibilities

• Handle inbound leads and direct to appropriate contacts.
• Develop pipeline of sales opportunities through networking.
• Research and stay current in consumer and industry trends.

Skills

Communication Skills

Customer Service Skills

Follow-through Skills

Networking Skills

Sales Strategies Development

Education

High School Diploma or equivalent

Tools

Internet

Job description

Overview

Ira Toyota of Hyannis is part of the fast-growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center Representative to our team.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental & Vision Insurance
• Life & Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

• Handle inbound leads (phone, internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve customer loyalty
• Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
• Work with sales department to develop sales strategies and techniques
• Research and stay current in consumer and industry trends
• Communicate industry news and trends to management and dealership employees
• Outstanding Customer Service

Qualifications

• Business Development Center (BDC) experience is preferred.
• Superior communication and customer service skills
• Excellent follow-through skills
• Solid working knowledge of the Internet
• Familiarity with automotive financing
• Maintaining a positive, can-do attitude
• High School Diploma or equivalent

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork, and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer.