BDC Representative - Ira Toyota of Hyannis

Group1 Automotive, Inc.; Massachusetts; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a motivated Business Development Center Representative to join their dynamic team. This role involves managing inbound leads, enhancing customer loyalty, and developing sales opportunities through networking and referrals. The company offers a professional work environment with comprehensive benefits, including health insurance, a 401(k) plan, and opportunities for career advancement. If you possess strong communication skills and have a passion for customer service, this is an excellent opportunity to accelerate your career in automotive retail and be part of a company that values integrity and teamwork.

Benefits

Health, Dental & Vision Insurance

Life & Disability Insurance

401(k) Plan with Company Match

Paid Vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Job Training and Advancement Opportunities

Qualifications

• Preferred experience in Business Development Center (BDC).
• Strong communication and customer service skills are essential.

Responsibilities

• Manage inbound leads and direct them to the right contact.
• Develop sales opportunities through networking and referrals.
• Provide outstanding customer service and maintain loyalty.

Skills

Communication Skills

Customer Service Skills

Follow-through Skills

Internet Knowledge

Automotive Financing Familiarity

Education

High School Diploma or equivalent

Job description

Overview

Ira Toyota of Hyannis is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center Representative to our team.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental & Vision Insurance
• Life & Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities:

• Handle inbound leads (phone, Internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve customer loyalty
• Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
• Work with sales department to develop sales strategies and techniques
• Research and stay current in consumer and industry trends
• Communicate industry news and trends to management and dealership employees
• Outstanding Customer Service

Qualifications:

• Business Development Center (BDC) experience is preferred
• Superior communication and customer service skills
• Excellent follow-through skills
• Solid working knowledge of the Internet
• Familiarity with automotive financing
• Maintaining a positive, can-do attitude
• High School Diploma or equivalent

Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom.

If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.

To learn more about our company, visit www.group1auto.com.

Apply today or refer a qualified friend.

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer.

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