BDC representative

McGrath Arlington Kia; Palatine (IL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Excellent work-life balance

Full benefits package

Performance bonuses

Paid time off and holidays

Ongoing training and career advancement opportunities

Job summary

McGrath Arlington Kia is seeking an experienced Business Development Center (BDC) Representative in Palatine, IL. Join a family-owned dealership that values its employees and provides a clear path for growth within your role.

This position involves handling inbound leads, confirming appointments, and maintaining customer relationships through various communication methods. Candidates should have previous BDC or automotive sales experience and possess strong organizational skills.

With competitive pay and a full benefits package, this is a great opportunity to grow within a high-energy environment.

Qualifications

• Previous BDC or automotive sales experience is required.
• Strong communication and follow-up skills are essential.
• Must be driven, organized, and team-oriented.

Responsibilities

• Handle inbound leads, calls, and inquiries.
• Set and confirm appointments for the sales team.
• Maintain accurate CRM notes and activity tracking.

Skills

Communication skills

Organizational skills

Team-oriented mindset

Customer service

Tools

CRM software

Job description

Business Development Center (BDC) Representative

McGrath Arlington Kia - Palatine, IL

McGrath Arlington Kia is growing, and we’re looking for an experienced BDC Representative to join our team as we prepare to open our brand-new, state-of-the-art Kia facility in the coming weeks.

This is a great opportunity to be part of a high-energy dealership with strong leadership, a supportive team environment, and a clear path for growth.

Why Join Us?

• Family-owned dealership with a strong, positive culture
• Excellent work-life balance
• Competitive pay plan + performance bonuses
• Full benefits package (health, dental, vision)
• Paid time off and holidays
• Ongoing training and career advancement opportunities
• Be part of an exciting new chapter with our upgraded facility

What You’ll Do:

• Handle inbound leads, calls, and internet inquiries
• Set and confirm appointments for the sales team
• Follow up consistently with customers via phone, text, and email
• Maintain accurate CRM notes and activity tracking
• Work closely with sales and management to maximize opportunities
• Deliver a professional, customer-first experience

What We’re Looking For:

• Previous BDC or automotive sales experience required
• Strong communication and follow-up skills
• Driven, organized, and team-oriented mindset
• Comfortable working in a fast-paced environment
• Positive attitude and strong work ethic

If you’re looking for more than just a job and want to grow with a dealership that values its people, this is your opportunity. Apply today and be part of something special at McGrath Arlington Kia.