BDC Manager - Hanover, Massachusetts, United States

Victory Automotive Group; Hanover (MA); Presencial; USD 70 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Paid vacation

Holidays

401(k) with company match

Direct deposit

Professional workplace

Non-Smoking workplace

Drug-free workplace

Advancement opportunities

Resumo da oferta

Victory Automotive Group is seeking a skilled Business Development Manager to lead our BDC department, handling internet leads, inbound calls and customer retention to promote sales for the dealership.

The ideal candidate will have automotive BDC/Internet management experience, strong leadership, and the ability to train and coach a high-performing team in a fast-paced environment.

Qualificações

• Experience in automotive BDC management.
• Experience supervising staff in a dealership environment.
• Strong computer and internet skills; CRM familiarity.

Responsabilidades

• Develops viable sales forecasts and strategies.
• Hires, trains, and monitors team performance.
• Promotes the dealership online via social media.
• Assists sales staff to manage deals from start to finish.
• Responds to new leads and communicates with customers promptly.
• Provides timely reports on sales activities.
• Performs customer follow-up to maximize opportunities.
• Maintains a sold customer follow-up system for referrals.
• Performs other duties as assigned.

Conhecimentos

BDC management

Team leadership

Sales aptitude

CRM skills

Communication

Lead generation

Formação académica

High School diploma or GED

Ferramentas

CRM system

Lead providers

Website backend tools

Descrição da oferta de emprego

Business Development Manager

Company Description

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.

Victory Automotive Group is always looking for talented, self-motivated individuals to join our team.

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Description

We are currently seeking an experienced, motivated and energetic professional to manage our BDC Department.
The Business Development Manager helps grow the business by responding to business leads and developing relationships to promote sales for the dealership. They may be technically savvy as well to help communicate in a clear and efficient way with consumers using their preferred method of communication.
This position will be responsible for managing all aspects of the department including handling internet leads, inbound phone calls and customer retention.In addition, the BDC Manager hires, trains, and monitors the team which handles most follow-up, all internet leads and inbound calls and lead generation.The ideal candidate has experience in a large-volume dealership, and some supervisory or management experience. They must have strong sales aptitude, excellent communication and interpersonal skills.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities

• Develops viable sales forecasts and associated sales strategies
• Hires, trains, and monitors team member performance
• Helps promote the dealership online via Social Media outlets
• Assists sales staff to manage deals from start to finish
• Respond to new leads and communicate effectively with customers within established time frames
• Provides timely and accurate reports on all sales activities as needed
• Perform customer follow-up to unsold customers to maximize all selling opportunities
• Maintain a sold customer follow-up system to encourage repeat and referral business
• Performs other duties as assigned

Requirements

• High School diploma or GED
• Automotive BDC management experience
• Automotive BDC/Internet management experience
• Experience in supervising and managing staff
• Strong computer/internet skills
• Basic knowledge of CRM system, lead providers and website backend tools preferred
• Strong leadership and motivational skills
• Highly professional and dependable

Compensation

• Competitive Pay Based on Experience
• Medical Benefits
• Paid Vacation
• Holidays
• Professional Workplace
• Non-Smoking Workplace
• Drug Free Workplace
• Opportunity for Advancement
• Direct Deposit
• 401(k) with Company Match

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

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