BDC Internet Sales Manager — Lead & Performance Coach

Tameron Honda Eastern Shore; Daphne (AL); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Health and dental insurance

Monthly performance bonus

401(k) plan

Vacation pay

Christmas bonus

Employee assistance program

Job summary

Tameron Honda Eastern Shore is seeking a BDC/Internet Manager to lead a team of Internet Sales Consultants across multiple locations. This role involves coaching, driving performance metrics, and ensuring high-quality customer communication.

Ideal candidates have experience in BDC, call centers, or automotive sales management, along with strong leadership skills. A supportive work culture and various benefits are offered, including health insurance and performance bonuses.

Qualifications

• Previous BDC, call center, or automotive sales management experience preferred.
• Strong leadership, coaching, and team-building skills.
• Excellent communication and customer service skills.

Responsibilities

• Lead, coach, and develop a team of BDC/Internet Sales Consultants.
• Drive performance metrics including appointment set, show, and sold ratios.
• Monitor and manage all incoming phone calls, internet leads, and chat inquiries.

Skills

Leadership skills

Coaching ability

Customer service

Multitasking

Tools

CRM tools (DriveCentric, CDK)

Job description

Tameron Honda Eastern Shore is seeking a BDC/Internet Manager to lead a team of Internet Sales Consultants across multiple locations. This role involves coaching, driving performance metrics, and ensuring high-quality customer communication.

Ideal candidates have experience in BDC, call centers, or automotive sales management, along with strong leadership skills. A supportive work culture and various benefits are offered, including health insurance and performance bonuses.