BDC Growth Specialist (Bilingual Spanish)

Classic Chevy HWY 6; Sugar Land (TX); Sur place; USD 30 000 - 50 000; Plein temps

Résumé du poste

Classic Chevy Sugar Land is seeking a Business Development Center Representative to respond to internet leads, gather customer vehicle preferences, and schedule showroom visits. You will nurture prospects and maintain satisfaction through proactive follow-up with emails, calls, and texts.

Collaborating with the Internet Director, you will help identify opportunities, develop lists of potential clients, and contribute to sales forecasts.

Qualifications

• Responds to internet leads and gathers customer details.
• Qualifies business opportunities and identifies customer needs.
• Maintains follow-up with prospects via multiple channels.

Responsabilités

• Responds to customer requests from the Internet lead system and gathers information from the customer about the make, type, and quality of vehicle desired; trade in details; customer’s goals
• Mines the existing customer database for new and/or additional customer interest in additional vehicle purchases, contacting such customers by email, phone, and text messages
• Researches and develops lists of potential clients.
• Identifies and qualifies business opportunities
• Schedules appointment with customer to visit the dealership to meet with a salesperson who will then conduct the steps of the sale.
• Consults regularly with the Internet Director.
• Follows an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Follows a prospect development system and sends follow up emails and makes follow up calls to those potential customers.

Connaissances

Bilingual Spanish

Description du poste

Classic Chevy Sugar Land is seeking a Business Development Center Representative to respond to internet leads, gather customer vehicle preferences, and schedule showroom visits. You will nurture prospects and maintain satisfaction through proactive follow-up with emails, calls, and texts.

Collaborating with the Internet Director, you will help identify opportunities, develop lists of potential clients, and contribute to sales forecasts.