BDC Representative

Quality Chevrolet; Escondido (CA); On-site; USD 32,000 - 48,000; Full time

Job summary

Quality Chevrolet in Escondido, CA is seeking a motivated BDC Representative to drive outbound calls, respond to internet leads by phone, email, and text, and schedule sales appointments. You will maintain accurate CRM records and support a fast-paced, goal-driven sales process.

The ideal candidate is well-spoken with strong communication skills, comfortable learning new systems, and may be bilingual in Spanish. Prior BDC or high-volume call center experience is preferred.

Qualifications

• Must be well-spoken and use proper grammar.
• Strong communication and people skills.
• Experience in BDC, customer service, or high-volume call centers preferred.
• Comfortable working in a fast-paced, goal-driven environment.
• Tech-savvy and quick to learn new systems.
• Bilingual in Spanish is a plus.

Responsibilities

• Make a high volume of outbound calls to potential and existing customers.
• Respond promptly to internet leads via phone, email, and text.
• Schedule sales appointments and follow up with undecided buyers.
• Maintain accurate records in our CRM.

Skills

Well-spoken

Strong communication

Tech-savvy

Spanish bilingual

Tools

CRM software

Job description

Quality Chevrolet is committed to providing exceptional customer service and a smooth car-buying experience. Our Business Development Center (BDC) is the heart of our lead follow-up process, and we’re looking for motivated professionals to join our winning team.

Position Summary

As a BDC Representative, you will:

• Make a high volume of outbound calls to potential and existing customers.
• Respond promptly to internet leads via phone, email, and text.
• Schedule sales appointments and follow up with undecided buyers.
• Maintain accurate records in our CRM.

What We’re Looking For

• Must be well-spoken and use proper grammar.
• Strong communication and people skills.
• Experience in BDC, customer service, or high-volume call centers preferred.
• Comfortable working in a fast-paced, goal-driven environment.
• Tech-savvy and quick to learn new systems.
• Bilingual in Spanish is a plus.