BDC Sales Pro — Inbound & Outbound Lead Specialist

Chevrolet of Puente Hills; California; On-site; USD 40,000 - 60,000; Full time

Job summary

Chevrolet of Puente Hills is looking for a Business Development Center Representative. The role involves answering customer calls, overseeing BDC staff, and ensuring call efficiency. You will make 100 calls daily to enhance customer retention and schedule appointments.

Successful candidates will have a high school diploma and prior sales experience, along with strong communication skills. Being bilingual is a plus. Join us to improve our customer engagement and service quality.

Qualifications

• Excellent communication skills required for effective customer interaction.
• Bilingual candidates are preferred for better customer service.
• Sales experience in a dealership helps in understanding customer needs.

Responsibilities

• Answer all incoming calls to the dealership's profit centers.
• Oversee and train BDC staff to ensure optimum performance.
• Make 100 phone calls and follow up with customers regularly.

Skills

Communication

Bilingual

Customer Service

Education

High school diploma or equivalent

12 months of sales experience in a dealership

Job description

Chevrolet of Puente Hills is looking for a Business Development Center Representative. The role involves answering customer calls, overseeing BDC staff, and ensuring call efficiency. You will make 100 calls daily to enhance customer retention and schedule appointments.

Successful candidates will have a high school diploma and prior sales experience, along with strong communication skills. Being bilingual is a plus. Join us to improve our customer engagement and service quality.