BDC REPRESENTATIVE

Classic Chevy HWY 6; Sugar Land (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Classic Chevy Sugar Land is seeking a Business Development Center Representative to respond to internet leads, gather customer vehicle preferences, and schedule showroom visits. You will nurture prospects and maintain satisfaction through proactive follow-up with emails, calls, and texts.

Collaborating with the Internet Director, you will help identify opportunities, develop lists of potential clients, and contribute to sales forecasts.

Qualifications

• Responds to internet leads and gathers customer details.
• Qualifies business opportunities and identifies customer needs.
• Maintains follow-up with prospects via multiple channels.

Responsibilities

• Responds to customer requests from the Internet lead system and gathers information from the customer about the make, type, and quality of vehicle desired; trade in details; customer’s goals
• Mines the existing customer database for new and/or additional customer interest in additional vehicle purchases, contacting such customers by email, phone, and text messages
• Researches and develops lists of potential clients.
• Identifies and qualifies business opportunities
• Schedules appointment with customer to visit the dealership to meet with a salesperson who will then conduct the steps of the sale.
• Consults regularly with the Internet Director.
• Follows an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Follows a prospect development system and sends follow up emails and makes follow up calls to those potential customers.

Skills

Bilingual Spanish

Job description

Classic Chevy Sugar Land
13115 SOUTHWEST FREEWAY
SUGAR LAND, TX 77478, USA

Description

Job Title:Business Development Center Representative

Department: Business Development Center

Reports to:Internet Director

Duties & Responsibilities:

• Responds to customer requests from the Internet lead system and gathers information from the customer about the make, type, and quality of vehicle desired; trade in details; customer’s goals


• \"Mines\" the existing customer database for new and/or additional customer interest in additional vehicle purchases, contacting such customers by email, phone, and text messages


• Researches and develops lists of potential clients.


• Identifies and qualifies business opportunities


• Schedules appointment with customer to visit the dealership to meet with a salesperson who will then conduct the steps of the sale.


• Consults regularly with the Internet Director.


• Follows an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.


• Follows a prospect development system and sends follow up emails and makes follow up calls to those potential customers.


• Follows established prospecting steps and procedures.


• Remains knowledgeable of new products, features, accessories, processes, etc.


• Attends sales meetings and training sessions as scheduled.


• Meets, or exceeds, written forecast and projection numbers.


• Other duties as assigned.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. BILINGUAL SPANISH A PLUS.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.