BDC Customer Engagement & Appointment Specialist

Fontana Chrysler Dodge Jeep Ram; Fontana (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life insurance

401K

Health & Wellness Program

Company paid vacation and holidays

Job summary

Fontana Chrysler Dodge Jeep Ram is seeking a Business Development Center Representative to handle incoming sales inquiries and provide excellent customer service. This role involves coordinating with various departments and managing paperwork.

The ideal candidate has some post-secondary education, strong telephone and organizational skills, and automotive experience is a plus. We offer competitive pay and benefits including health and wellness programs.

Qualifications

• 3-6 months of experience in customer service or sales is a plus.
• Automotive experience is a plus.
• Self-starter and self-motivated.

Responsibilities

• Coordinate with department personnel on questions and issues.
• Manage paperwork and prepare documentation as needed.
• Follow up with prospective customers from emails.
• Maintain owner follow-up system for customer satisfaction.

Skills

Customer satisfaction skills

Telephone skills

Writing and typing skills

Organizational skills

Computer skills

Time management

Engaging attitude

Bilingual

Education

Post-secondary education or training

Tools

Microsoft Office suite

Job description

Fontana Chrysler Dodge Jeep Ram is seeking a Business Development Center Representative to handle incoming sales inquiries and provide excellent customer service. This role involves coordinating with various departments and managing paperwork.

The ideal candidate has some post-secondary education, strong telephone and organizational skills, and automotive experience is a plus. We offer competitive pay and benefits including health and wellness programs.