BDC Coordinator

HR4 Ltd.; Gainesville (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

Gainesville Chrysler Dodge Jeep Ram is seeking a self-motivated BDC Representative to drive customer engagement and sales growth. The role emphasizes outbound calling, lead management, and detailed documentation in a fast-paced environment.

This entry-level position requires strong English communication, a willingness to learn, and teamwork. Prior automotive experience is a plus, with bilingual abilities preferred to support a diverse customer base.

Qualifications

• Ability to communicate well on the phone
• Handle high-volume leads with a start-to-finish sales approach
• Make 150+ outbound calls per day and send 100+ texts/emails daily
• Able to document customer needs with detailed notes
• Prefer bilingual candidates with automotive experience

Responsibilities

• Drive customer engagement through outbound calls and texts
• Nurture leads and move them through the sales process
• Record accurate notes and follow-up activities for each lead
• Collaborate with team to optimize lead response and performance

Skills

Phone skills

Outbound calling

CRM experience

Excel basics

Team player

Tools

CRM software

Job description

Gainesville Chrysler Dodge Jeep Ram is looking for Self Motivated individuals for our BDC Department. We are in need of someone who wants to build a career, the amount of leads we are receiving exceeds the manpower we currently have and need to add to our family.

Experience preferred

• Ability to communicate well on the phone is a must
• Ability to handle "Start to Finish" sales process on a significant load of high quality leads
• Must be able to complete daily tasks, Ability to make 150+ quality outbound calls per day. Ability to send 100+ texts and emails per day.
• Ability to handle customer objections, to respond to leads and messages in a timely manner, ability to leave detailed notes to ensure the customers needs and wants are documented.
• Must be a team player Requires basic knowledge of Excel Spreadsheets Preferably Bilingual 1 + year Automotive Experience

Summary

As a BDC Representative, you will be instrumental in driving customer engagement and sales growth through effective communication and exceptional customer service. This entry-level position requires core skills in English, sales, and customer relations, while premium skills in negotiation and CRM software will enhance your performance. You will focus on outbound calling and business development to generate leads and nurture client relationships. Join our team to develop your skills in a supportive environment, where no prior experience is necessary, and contribute to our organization's success in a dynamic sales landscape.