BDC Appointment Specialist - Growth & Service

Universal Toyota; San Antonio, Northern (TX, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Universal Toyota in Texas is seeking full-time Business Development Agents to manage opportunities by handling online and телефон inquiries with a strong emphasis on appointment setting. You will drive customer traffic, schedule appointments, and deliver superior customer service while collaborating with Sales BDC teammates.

The role focuses on timely follow-up of internet leads and providing vehicle sales information, offering excellent opportunities for advancement and professional development

Qualifications

• Handle guest inquiries with a focus on 100% guest satisfaction.
• Receive inbound calls on new and pre-owned vehicles to establish firm appointment times.
• Provide vehicle sales information in a friendly, helpful manner.

Responsibilities

• Drive and increase customer traffic through proactive outreach.
• Set appointments and coordinate schedules with sales teams.
• Deliver excellent guest service and product information.
• Follow up on internet and phone inquiries per management procedures.

Skills

Customer service

Appointment setting

Phone sales

Team collaboration

Lead follow-up

Job description

Universal Toyota in Texas is seeking full-time Business Development Agents to manage opportunities by handling online and телефон inquiries with a strong emphasis on appointment setting. You will drive customer traffic, schedule appointments, and deliver superior customer service while collaborating with Sales BDC teammates.

The role focuses on timely follow-up of internet leads and providing vehicle sales information, offering excellent opportunities for advancement and professional development