Sales BDC Appointment Setter

Universal Toyota; San Antonio, Northern (TX, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Universal Toyota in Texas is seeking full-time Business Development Agents to manage opportunities by handling online and телефон inquiries with a strong emphasis on appointment setting. You will drive customer traffic, schedule appointments, and deliver superior customer service while collaborating with Sales BDC teammates.

The role focuses on timely follow-up of internet leads and providing vehicle sales information, offering excellent opportunities for advancement and professional development

Qualifications

• Handle guest inquiries with a focus on 100% guest satisfaction.
• Receive inbound calls on new and pre-owned vehicles to establish firm appointment times.
• Provide vehicle sales information in a friendly, helpful manner.

Responsibilities

• Drive and increase customer traffic through proactive outreach.
• Set appointments and coordinate schedules with sales teams.
• Deliver excellent guest service and product information.
• Follow up on internet and phone inquiries per management procedures.

Skills

Customer service

Appointment setting

Phone sales

Team collaboration

Lead follow-up

Job description

Description

Universal Toyota is looking to hire full-time business development agents to help manage our opportunities. Candidates will be responsible for conducting business both online and over the phone with the emphasis of appointment setting. Responsibilities include driving and increasing customer traffic, appointment setting and customer service. Excellent opportunities for advancement, growth and professional development.

Requirements

• Handle all guest inquiries with a focus on 100% guest satisfaction.
• Receive inbound calls on new and pre-owned vehicles with a goal to establish a firm appointment date and time from the prospect
• Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle sales information.
• Work in close proximity with other Sales BDC Representatives in a team based environment.
• Facilitate timely follow up on all internet leads as directed by management and/or procedures.
• Communicate with the dealership management or front-line employees on behalf of our guests.
• Participate in departmental and dealership meetings; other duties as assigned by management.