BDC Specialist: Inbound/Outbound Appointment Setter

Smith Auto Family; Levelland (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k + Match

Paid Vacation

Paid Holidays

Consistent Schedule

Job summary

Smith Auto Family in West Texas is seeking a motivated BDC Representative to generate business by handling inbound and outbound calls, engaging potential customers, and setting sales/service appointments to strengthen customer relationships.

The ideal candidate has 1+ year of customer service, strong phone skills, and a detail-oriented, team-focused mindset. Bilingual candidates may qualify for a higher rate.

Qualifications

• 1+ year of customer service experience or equivalent.
• Strong phone skills and a friendly demeanor.
• Organized with attention to detail and accuracy.
• Team-oriented with a positive attitude.
• Bilingual candidates may qualify for a higher rate.

Responsibilities

• Make outbound calls to potential and past customers.
• Answer inbound calls promptly and professionally.
• Follow scripts for effective CRM usage.
• Set sales and service appointments.

Skills

Customer service

Phone skills

Attention to detail

Team player

Bilingual

Job description

Smith Auto Family in West Texas is seeking a motivated BDC Representative to generate business by handling inbound and outbound calls, engaging potential customers, and setting sales/service appointments to strengthen customer relationships.

The ideal candidate has 1+ year of customer service, strong phone skills, and a detail-oriented, team-focused mindset. Bilingual candidates may qualify for a higher rate.