BDC Agent - Customer Service & Appointments

Price Automotive Group; Newark (DE); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid Time Off

Associate Discount Program

Referral bonus $750

Team building events

Vehicle/parts discounts

Life Insurance

Short Term Disability

Job summary

Price Automotive Group in Newark, DE is seeking a responsive BDC Agent to handle inbound calls for the service department, schedule and confirm appointments, and conduct long-term follow-up to build repeat business. No prior experience is required, making it a strong option for recent graduates transitioning into sales and customer service roles.

You will join a team that values solid communication, organization, and internet proficiency, with opportunities for growth and a comprehensive

Qualifications

• Prior experience in customer service or sales is not required.
• Strong written and verbal communication skills are essential.
• Must be internet savvy with good computer skills.

Responsibilities

• Handle all inbound calls for the service departments.
• Make and confirm appointments.
• Perform long-term follow-up with customers to drive repeat business.
• Maintain an ongoing customer database and respond to inquiries promptly.

Skills

Customer service

Communication skills

Phone etiquette

Email correspondence

Organization skills

Internet savvy

Education

Recent college graduate

Job description

Price Automotive Group in Newark, DE is seeking a responsive BDC Agent to handle inbound calls for the service department, schedule and confirm appointments, and conduct long-term follow-up to build repeat business. No prior experience is required, making it a strong option for recent graduates transitioning into sales and customer service roles.

You will join a team that values solid communication, organization, and internet proficiency, with opportunities for growth and a comprehensive