Automotive BDC Coordinator | CRM & Appointments Pro

MileOne Autogroup; Wilmington (DE); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Employee Purchase Program

Scholarship Program

Job summary

A leading automotive group in Wilmington, Delaware, is seeking to hire a customer-focused individual for a full-time position. The ideal candidate will manage customer communications, schedule appointments, and collaborate with various departments to enhance operational efficiency. Strong communication and organizational skills are essential, along with preferred experience in the automotive industry or customer service. The company offers a supportive environment with growth opportunities and various employee benefits.

Qualifications

• Experience in customer service or the automotive industry is preferred.
• Proficiency in CRM software and basic computer skills.

Responsibilities

• Manage inbound and outbound communications with customers.
• Schedule appointments and follow up on leads.
• Collaborate with sales and service departments to ensure seamless operations.

Skills

Strong communication skills

Organizational skills

Customer service experience

Proficiency in CRM software

Job description

A leading automotive group in Wilmington, Delaware, is seeking to hire a customer-focused individual for a full-time position. The ideal candidate will manage customer communications, schedule appointments, and collaborate with various departments to enhance operational efficiency. Strong communication and organizational skills are essential, along with preferred experience in the automotive industry or customer service. The company offers a supportive environment with growth opportunities and various employee benefits.