BDC Administrator - Automotive Sales Growth & Training

Lithia Motors; Bartlett (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Sunrise Buick GMC at Wolfchase in Bartlett, TN is hiring full-time Sales BDC Administrators. You will build customer relationships, schedule appointments, and maintain CRM data to support a high-volume sales team and customer care.

A focus on accurate information and timely follow-up drives growth and loyalty. Ideal candidates have 1+ years in customer service or call center roles, enjoy phone, email, and text communication, and can learn dealership software quickly.

Qualifications

• 1+ years in customer service, call center, or receptionist roles.
• Comfortable speaking with customers by phone, email, and text.
• Able to learn dealership software and CRM systems quickly.
• Reliable attendance and a commitment to excellent service.

Responsibilities

• Develop customer relationships to increase appointments, sales, and retention.
• Contact customers by phone to schedule appointments and follow up on opportunities.
• Maintain accurate customer information in the CRM for ongoing communication.
• Stay updated on vehicle inventory, pricing, programs, and promotions.
• Follow up after visits to ensure satisfaction and address concerns.

Skills

Customer service

Phone communication

CRM software

Call center experience

Reliability

Education

High School diploma or equivalent

Tools

CRM systems

Job description

Sunrise Buick GMC at Wolfchase in Bartlett, TN is hiring full-time Sales BDC Administrators. You will build customer relationships, schedule appointments, and maintain CRM data to support a high-volume sales team and customer care.

A focus on accurate information and timely follow-up drives growth and loyalty. Ideal candidates have 1+ years in customer service or call center roles, enjoy phone, email, and text communication, and can learn dealership software quickly.