Automotive BDC Manager: Lead & Team Growth

Victory Nissan of Nashville; Nashville (TN); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Victory Automotive Group in Nashville seeks an experienced Business Development Manager to lead the BDC Department, handling internet leads, inbound calls, and customer retention to grow dealership sales.

You will hire, train, and manage the team, develop sales forecasts, and improve online presence and lead conversion. This role emphasizes strong leadership, communication, and motivation, with a focus on delivering professional customer experiences.

Formación

• High School diploma or GED.
• Automotive BDC management experience preferred.
• Automotive BDC/Internet management experience beneficial.
• Experience supervising and managing staff.
• Strong computer/internet skills.
• CRM system, lead providers and website backend tools familiarity preferred.
• Strong leadership and motivational skills.
• Highly professional and dependable.

Responsabilidades

• Develops viable sales forecasts and associated sales strategies.
• Hires, trains, and monitors team member performance.
• Helps promote the dealership online via Social Media outlets.
• Assists sales staff to manage deals from start to finish.
• Respond to new leads and communicate effectively with customers within established time frames.
• Provides timely and accurate reports on all sales activities as needed.
• Perform customer follow-up to unsold customers to maximize selling opportunities.
• Maintain a sold customer follow-up system to encourage repeat and referral business.
• Performs other duties as assigned.

Descripción del empleo

Victory Automotive Group in Nashville seeks an experienced Business Development Manager to lead the BDC Department, handling internet leads, inbound calls, and customer retention to grow dealership sales.

You will hire, train, and manage the team, develop sales forecasts, and improve online presence and lead conversion. This role emphasizes strong leadership, communication, and motivation, with a focus on delivering professional customer experiences.