BDC Administration

Lithia & Driveway; Paramus (NJ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Employee wellness program

Life & disability insurance

Retirement savings plan

Paid holidays

Job summary

Lithia & Driveway is hiring a BDC Administrator for DCH Paramus Honda in Paramus, NJ. The role focuses on developing, processing, and tracking customers across parts, service and sales departments to improve follow-up and retention.

You will gather customer data, learn product pricing, and leverage dealership events/promotions. Strong computer and phone skills in a fast-paced Internet department are essential for increasing appointments and sales.

Qualifications

• Must present information clearly and confidently.
• Ability to manage time effectively to handle multiple customers and tasks.
• Proficient computer skills and familiarity with phone systems on the job.

Responsibilities

• Develop, process, manage, follow up and track all customers across parts, service and sales departments within the dealership.
• Gather accurate customer information to create a database for follow-up and retention.
• Build knowledge of product information, current sales pricing, and dealership/manufacturer events and promotions.
• Use computer and phone skills in the Internet department to increase appointments, sales and customer retention.
• Schedule solid appointments with customer call-ins, sold/unsold floor traffic, referrals and other leads.

Skills

Present information

Time management

Computer experience

Phone experience

Education

High school diploma or equivalent

Job description

Dealership:

L0703 DCH Paramus Honda

DCH Paramus Honda

We are committed to Growing our Company and Growing our People!

We are one of over 300 Lithia Motors dealerships nationwide. Come be a part of the Automotive Industry future with the Lithia Motors family, a Fortune 200 company. We are growing fast! And with growth comes opportunity.

You will report to the BDC Manager for this onsite position.

Responsibilities:

The Business Development Center (BDC) Administrator develops, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.

• Gather accurate customer information to create a database for follow-up and retention
• Build knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
• Use computer and phone skills within our Internet department to increase appointments, sales and customer retention.
• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

Qualifications:

• Present information
• Manage your time
• Computer experience
• Basic phone experience

Est. Annual Compensation: $40,000.00-$65,000.00

Actual pay offered may vary depending on experience, job-related knowledge, and location. You will be eligible for a variety of benefits. These benefits include health insurance coverage, an employee wellness program, and life and disability insurance. They also include a retirement savings plan, paid holidays, paid time off (PTO), paid family leave, and dental insurance.

Information about LITHIA’s comprehensive benefits, including can be reviewed on our careers site at https://www.lithiacareers.com/

Applicants must be at least 18 years old and possess a high school diploma or equivalent. We are a drug-free workplace and an equal opportunity employer committed to diversity and inclusion.