BDC Representative

Lithia & Driveway; Old Bridge (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

DCH Academy Honda in Old Bridge, NJ is hiring a motivated Business Development Representative to be the first contact for customers exploring new and used Honda vehicles, managing inbound leads via phone, email, and online chat while scheduling appointments for our sales team.

If you're a driven, customer-focused professional with strong communication skills and a passion for the automotive industry, this is your opportunity to build a rewarding career with one of the region's most trusted Honda

Qualifications

• 3+ years of call center, telemarketing, or business development experience.
• Familiarity with basic computer systems and CRM tools.
• Proficient in converting leads and overcoming objections by phone.
• Demonstrated commitment to customer satisfaction and retention.

Responsibilities

• Gather accurate customer information to create a database for follow-up.
• Schedule sales appointments via call-ins, lists, and referrals.
• Develop knowledge of product pricing and dealership promotions.
• Use phone and computer skills to increase appointments and sales.

Skills

Lead conversion

Call center experience

Telemarketing

Customer retention

Education

High School diploma or equivalent

Tools

CRM tools

Job description

DCH Academy Honda

• Pay: Uncapped earning potential of $60k-$80k+ annually based on performance
• Schedule: Full time, Saturday availability required with one weekday off
  

Dealership

L0708 DCH Academy Honda

DCH Academy Honda

NOW HIRING BDC Administrators in our Sales Department!

• Pay: Uncapped earning potential of $60k-$80k+ annually based on performance
• Schedule: Full time, Saturday availability required with one weekday off
  

DCH Academy Honda in Old Bridge, NJ is hiring a motivated Business Development Representative to join our growing sales team. You'll be the first contact for customers exploring new and used Honda vehicles, managing inbound leads via phone, email, and online chat while scheduling appointments for our sales team. If you're a driven, customer-focused professional with strong communication skills and a passion for the automotive industry, this is your opportunity to build a rewarding career with one of the region's most trusted Honda dealerships.

Why Join Our Team?

• Nationally-recognized team culture - winner of Automotive News' Best Dealerships to Work For
• Incredibly busy BDC Department - 2000+ leads and 300+ cars sold per month
• Performance-based pay plan - $15 bonus for each appointment shown and up to $25 bonus for appointments sold

What You'll Bring

• 3+ years of call center, telemarketing, or business development experience
• Additional experience in retail, hospitality, or administrative roles welcomed
• Familiarity in basic computer systems and CRM tools
• Proficient in converting leads and overcoming objection over the phone
• Demonstrated commitment to customer satisfaction and retention

What You'll Do

• Gather accurate customer information to create a database for continual follow-up and retention
• Schedule solid Sales appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads, and service and parts customers.
• Develop knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
• Utilize computer and phone skills within our BDC Department to increase appointments, sales, and customer retention.

Total Rewards

The hourly wage for this position is $16.00 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.