BDC Administrator

Lithia & Driveway; Ramsey (MN); On-site; USD 45,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Prestige Toyota of Ramsey is seeking an Appointment Setter/Call Center professional for full-time Internet and phone sales. The role includes Saturdays and prior automotive experience is preferred.

The incumbent will handle inbound and outbound calls, follow up with customers, and drive appointments to the sales team. Responsibilities include contacting internet leads, emailing, calling, and texting to schedule sales appointments, then following up with the Sales Department to confirm outcomes

Qualifications

• Experience in sales or telemarketing preferred.
• Strong background in phone sales, business development and customer service.
• Excellent verbal and written communication skills.
• Organized, self-motivated and able to work in a fast-paced environment.
• Proficient with computers and typing.

Responsibilities

• Handle sales calls, Internet leads and database prospecting.
• Answer all incoming phone calls and schedule a sales appointment.
• Contact Internet Customers via email, phone, and text to schedule a Sales appointment.
• Follow up with Sales Department to determine if appointment was kept and the outcome.
• Ability to meet or exceed monthly goals.
• Other duties as assigned.

Skills

Sales experience

Telemarketing

Phone sales

Customer service

Verbal communication

Written communication

Time management

Typing

Organizational skills

Team player

Education

High school diploma

Tools

Computer literacy

Typing

Job description

Dealership:

L0767 Prestige Toyota of Ramsey

Prestige Toyota

Appointment Setter/Call Center (Internet & Phone Sales)

Full-time position, schedule includes Saturdays!

Previous automotive experience preferred!

The appointment setter (or BDC Admin) utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door. Required duties include handling Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer.

Essential Duties:

• Handle sales calls, Internet leads and database prospecting
• Answer all incoming phone calls and schedule a sales appointment.
• Contact Internet Customers via email, phone, and text to schedule a Sales appointment.
• Follow up with Sales Department to determine if appointment was kept and the outcome.
• Ability to meet or exceed monthly goals.
• Other duties as assigned.

Qualifications:

• Previous experience with sales or Telemarketing preferred.
• Experience in the following fields: phone sales, business development, customer service, highly preferable.
• Demonstrate a professional, enthusiastic, and friendly attitude with all potential clients/customers.
• First-class verbal, written and communication skills.
• Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.
• Computer literate and ability to type.

Est. Annual Compensation: $45,000 - $95,000
Actual pay offered may vary depending on skills, experience, job-related knowledge/bonus/commission, location, etc.
Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/

Benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.