BDC Admin

Lithia & Driveway; Latham (KS); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia & Driveway's Ford of Latham is seeking a Business Development Center (BDC) Administrator to support the parts, service and sales teams. You will gather accurate customer information, build knowledge of product pricing and promotions, and schedule solid appointments with various leads.

The role offers an annual income in the $45,000 to $70,000 range, with bonuses based on performance, plus a comprehensive benefits package including medical, dental and vision coverage, a 401(k) plan and

Qualifications

• Ability to present information clearly and professionally.
• Ability to manage time effectively.
• Ability to type efficiently.
• Basic computer and phone skills.

Responsibilities

• Gather accurate customer information to create a database for follow-up and retention.
• Build and maintain knowledge of product information, current pricing, and dealership promotions.
• Utilize Internet department skills to increase appointments, sales and customer retention.
• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, referrals and service/parts customers.

Skills

Clear communication

Time management

Typing

Basic computer skills

Education

High school diploma or equivalent

Job description

Dealership:

L0367 Ford of Latham

Ford of Latham

_ We are committed to Growing our Company and Growing our People! _

We are one of over 300 Lithia & Driveway dealerships nationwide. Come be a part of the Automotive Industry future with the Lithia & Driveway family, a Fortune 500 company. We are growing fast! And with growth comes opportunity.

Responsibilities:

The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.

• Gather accurate customer information to create a database for continual follow-up and retention
• Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
• Utilize computer & phone skills within ourInternet department to increase appointments, sales and customer retention.
• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

Qualifications:

• Ability to present information in a clear and professional manner.
• Ability to manage one’s own time effectively.
• Ability to type efficiently.
• Basic & phone computer skills.

Annual income approximately $45,000.00 - $70,000.00, pending production

Bonuses based on: Individual Appointments Shown/Sold, Manufacturer Approvability

Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/

Benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.