Battery Roadside Technician: Jumpstarts & Diagnostics

AAA Northeast; United States; Sur place; USD 30 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health coverage

401(k) with 6% company match

3 weeks vacation, 12 holidays, 8 sicks

Free AAA membership

Insurance discounts

Tuition reimbursement up to $6k

Résumé du poste

The Battery Service Tech at AAA Northeast provides safe, world-class roadside battery service for AAA members, including testing, diagnosing, and replacing batteries as needed. You will respond to member requests within ETA guidelines, assist with battery-related issues, and promote AAA products and services while maintaining high customer satisfaction and safety standards.

Expect to work in a field setting with shift differentials (nights, evenings, and weekends) and opportunities for bonuses

Qualifications

• High School GED required.
• At least 21 years of age.
• Post-secondary training in automotive mechanics and familiarity with electrical troubleshooting preferred.

Responsabilités

• Responds to Members request for service.
• Accepts calls and provides ETA to destination.
• Assess safety of the scene on arrival to ensure safe service.
• Communicates battery program details clearly to the member.
• Performs battery testing and replacement on-site as needed.

Connaissances

Customer service

Roadside assistance

Electrical troubleshooting

Formation

High School GED

Post-secondary training in automotive mechanics

Description du poste

The Battery Service Tech at AAA Northeast provides safe, world-class roadside battery service for AAA members, including testing, diagnosing, and replacing batteries as needed. You will respond to member requests within ETA guidelines, assist with battery-related issues, and promote AAA products and services while maintaining high customer satisfaction and safety standards.

Expect to work in a field setting with shift differentials (nights, evenings, and weekends) and opportunities for bonuses