Roadside Battery & Diagnostic Technician

AAA Northeast; New York (NY); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health coverage

401(k) retirement

Paid time off

Tuition reimbursement

Wellness incentives

AAA membership

Job summary

AAA Northeast Battery Service Technician is responsible for delivering safe, world-class roadside assistance to members in the New York area. You test batteries, install replacements, provide jump starts, and assist with vehicle entries while prioritizing member safety and satisfaction.

This role requires a high school diploma, automotive/mechanical training, a valid driver’s license, a DOT card, and the ability to work in a 24/7 operation.

Qualifications

• High School Diploma or GED required.
• 21 years of age or older required.
• Post-secondary training in automotive mechanics and familiarity with electrical troubleshooting required.
• Active and valid driver's license in a single state/jurisdiction required.
• DOT card pre-hire and during employment as required.

Responsibilities

• Respond to member requests for service within ETA and ensure scene safety on arrival.
• Provide minor mechanical assistance, battery boosts, and towing per policy and safety guidelines.
• Maintain service vehicle, equipment, and inventory; present a professional image of AAA.
• Educate members about AAA battery services and other products; coordinate with Dispatch.
• Work independently across shifts in a 24/7 operation; adapt to various fleet locations.

Skills

Electrical troubleshooting

Safe driving

Emergency response

Education

High School Diploma or GED

Post-secondary automotive training

Job description

AAA Northeast Battery Service Technician is responsible for delivering safe, world-class roadside assistance to members in the New York area. You test batteries, install replacements, provide jump starts, and assist with vehicle entries while prioritizing member safety and satisfaction.

This role requires a high school diploma, automotive/mechanical training, a valid driver’s license, a DOT card, and the ability to work in a 24/7 operation.