Battery Roadside Technician - Jumpstarts & Diagnostics

AAA Northeast; Avon (MA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health Coverage

401(k) match

Paid Time off

Tuition reimbursement

Free AAA membership

Job summary

AAA Northeast is seeking a Battery Service Technician in Avon, MA to deliver safe, world-class roadside battery service. You will respond to member requests within ETA, assess scene safety, and perform battery tests, installations, and minor repairs on-site with professional customer interaction.

The role emphasizes educating members about battery testing, suggesting appropriate battery types, and maintaining high service standards.

Qualifications

• GED or high school diploma required.
• At least 21 years of age.
• Active and valid driver’s license issued by a single state or jurisdiction.
• Ability to obtain and maintain a minimum of one-year DOT card pre-hire and while employed.
• Satisfactorily pass a motor vehicle record (MVR) check during pre-hire and periodically during employment.

Responsibilities

• Responds to member requests for service.
• Dispatch coordination and ETA communication to members.
• Assess safety of the scene and ensure vehicle is in a safe location.
• Provide battery testing, jump starts, battery replacement, and minor mechanical assistance as trained.
• Educate members on battery program benefits and provide referrals to approved facilities.

Education

GED (High School)

Job description

AAA Northeast is seeking a Battery Service Technician in Avon, MA to deliver safe, world-class roadside battery service. You will respond to member requests within ETA, assess scene safety, and perform battery tests, installations, and minor repairs on-site with professional customer interaction.

The role emphasizes educating members about battery testing, suggesting appropriate battery types, and maintaining high service standards.