On-Demand Battery & Roadside Tech

AAA Northeast; East Providence (RI); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Paid time off

Wellness incentives

Tuition reimbursement

Free AAA membership

Job summary

AAA Northeast provides Battery Service Techs to respond to member requests for service, perform battery testing, and provide on-the-go roadside solutions. You’ll diagnose batteries, install replacements, and assist with safety and customer communications while maintaining vehicle readiness.

This role emphasizes safety, quality, and member satisfaction, with shift-based duties and a pathway for growth within AAA’s nationwide service network.

Qualifications

• High School GED required and 21+ years old.
• Post-secondary training in automotive mechanics and familiarity with electrical troubleshooting preferred.
• Active and valid driver’s license; DOT card pre-hire required.
• Satisfactorily pass a motor vehicle record check during pre-hire and periodically during employment.

Responsibilities

• Responds to Member’s request for service.
• Accepts calls and responds to Dispatch or members with ETA to destination; calls members to clarify the location and potential vehicle issue when appropriate.
• Locates members and assesses the safety of the scene on arrival to ensure safe location for service.

Skills

Electrical troubleshooting

Automotive knowledge

Customer service

Education

High School GED

Job description

AAA Northeast provides Battery Service Techs to respond to member requests for service, perform battery testing, and provide on-the-go roadside solutions. You’ll diagnose batteries, install replacements, and assist with safety and customer communications while maintaining vehicle readiness.

This role emphasizes safety, quality, and member satisfaction, with shift-based duties and a pathway for growth within AAA’s nationwide service network.