Banquet Operations Lead: Event Experience

Montage International; Utah; Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Hotel discounts

Free meals

401(k) plan

Descripción de la vacante

Montage International is seeking an Assistant Director of Banquets to lead a passionate team in a luxury hotel setting. You’ll oversee daily banquet operations, recruit and schedule staff, and serve as the primary liaison for clients during events to ensure flawless execution.

Collaborating with Meetings & Events and Culinary, you’ll uphold brand standards, manage inventory and safety, and develop your team to consistently deliver memorable experiences for guests.

Formación

• Prior Banquet supervisory or management experience.
• Excellent verbal and written communication skills.
• Proven success in customer service and guest recovery.
• Ability to supervise subordinate staff, including assignment duties, motivating and mentoring, as well as evaluating service and taking disciplinary action when necessary.
• Ability to handle multiple priorities in a results-oriented environment, continuing to deliver quality service and consistently meet deadlines.

Responsabilidades

• Assist with overseeing the daily operation of the Banquet department, including recruiting, scheduling, staffing, train, and supervision of all staff
• Act as a liaison for the hotel and serving as the point of contact for clients during their event
• Execute banquet and meeting functions as directed according to BEO’s (Banquet Event Order), function timeliness and group resumes
• Assist with developing and maintaining all policies, training manuals, procedures, and quality standards within the department
• Organize and conduct daily pre-shifts; that includes storage space and inventory management
• Assist with managing, in conjunction with the Executive Steward, the inventory, control and breakage/loss reduction of china, glass, and silver as it relates to function and banquet services
• Assist with providing daily support and guidance to Banquet Associates as well as monitoring job performance to ensure a successful meeting/banquet experience for the guest
• Work with all other departments to execute client events and meetings
• Work collaboratively with Meetings & Events and Culinary to ensure flawless execution of events
• Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards
• Conduct regular inspections of equipment, and amenities to ensure cleanliness, safety, and functionality
• Inspect and oversee the cleanliness and maintenance of all function spaces, public areas, and service areas on banquet levels
• Ensure the department abides by all safety and sanitation policies
• Perform additional duties as assigned that may be outside the scope of duties, based on business needs

Conocimientos

Banquet supervision

Communication skills

Team leadership

Multitasking

Herramientas

MS Office

Descripción del empleo

Montage International is seeking an Assistant Director of Banquets to lead a passionate team in a luxury hotel setting. You’ll oversee daily banquet operations, recruit and schedule staff, and serve as the primary liaison for clients during events to ensure flawless execution.

Collaborating with Meetings & Events and Culinary, you’ll uphold brand standards, manage inventory and safety, and develop your team to consistently deliver memorable experiences for guests.